A: Unless stated otherwise in the product listing, our units are delivered via a pallet service. This means the delivery is kerbside only, and you will need two people available to lift the unit into the property. Installation is not included. If you would like us to deliver and install please get in touch for a quote.

A: As our products are made to order, lead times can vary. For the most accurate and up-to-date delivery time, please refer to the lead time listed on the specific product page.

A: No VAT is added to our products as we operate below the VAT threshold and are not VAT registered. All prices shown are final.

A: Yes – we offer multiple wood colour options and can also customise the metalwork to suit your requirements. Please get in touch to discuss any adjustments or bespoke requests.

A: Unfortunately, we only deliver to the UK mainland. This excludes Northern Ireland.

A: Yes, we do deliver to the Scottish Highlands; however, an additional surcharge may apply. Some of our larger products are excluded from delivery to Scotland, but we may be able to accommodate depending on the item. Please get in touch to discuss options.